diamond exchange

diamond exchange App support

Contact
+91 4668791151

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. Click on 'send OTP' and wait for the verification code to arrive. If you don't receive the OTP within the given time frame, you can reach out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system, which will aid in transferring your account. This will ensure a smooth account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app seamlessly. Once updated, you can continue playing without any problems.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means you can only withdraw money you've earned through gameplay, not any bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Having this information up-to-date is necessary for the successful completion of the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays may occur, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings from gaming can only be used within the gaming platform and cannot be withdrawn. You can withdraw any winnings earned from playing games using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal is not showing up, don't worry, as it will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.

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